Service Sector Programs
For further information on, or to register for, certification in Construction Worker Safety, Transportation of Dangerous Goods and WHMIS, please call or inquire at our front desk at (250) 365-0966 or, toll free, at 1-888-552-5263.
Foodsafe Level 1
Duration: 1 day 9:00 am to 6:00 pm (1 hour lunch)
To register, please call 365-0966 or
toll free, 1-888-552-5263
For further information - atcadmin@ashlandtrn.com
Castlegar Course Dates:
February 28, 2007
April 4, 2007
Nelson Course Dates:
Trail Course Dates:
Topics:
Introduction to FoodSafe
Food Service Illness and Injury
Receiving and Storing Food
Preparing Food
Serving Food
Cleaning
Cost:
$60, includes Manual.
Payment required upon registration. Prices subject to change without notice.
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Foodsafe Level 2
FoodSafe Level 2 is a two-day course designed to be delivered to managers, supervisors and operators in the foodservice industry.
NOTE: registrants must have successfully completed FoodSafe Level 1 beforehand and are required to bring documentation for Level 1 confirmation.
Duration: 2 days 9:00 am to 4:30 pm (1 hour lunch)
To register, please call 365-0966 or
toll free, 1-888-552-5263
For further information - atcadmin@ashlandtrn.com
Castlegar Course Dates:
Topics:
Foodborne Illness Organisms
Introduction to HACCP
Managing for Food Safety
Design and Maintenance
Cost: $119, includes Manual.
Payment required upon registration. Prices subject to change without notice.
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Quality Customer Service
Duration: 4 weeks
Course Dates:
Topics:
Interacting with Customers
Dealing with Difficult Customers
Selling Techniques
Steps of the Sales Process
Meeting Customer Needs
Who are Your Customers and What do They Buy?
Building Permanent Customer Relationships
Developing a Winning Service Strategy
Customers and the Telephone
Using the Electronic Sales Register
Customer Service Work Experience
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